hazelheartwood
EN
  • English
  • Nederlandssoon
  • Françaissoon
  • Españolsoon
  • Românăsoon

Home / Impact stories / Retail

Retail · Better decisions, resilience & sustainability

One list of every AI tool in the group

In a grocery group with several chains, nobody could say what AI was already running and where. A clear division of roles, one shared way of scoring use cases and one shared inventory turned local wins into group-wide ones.

Delivered in one multidisciplinary team.

70+

live genAI use cases published

150+

data science and AI use cases in scope

The story in six steps

From business problem to time to value.

01Business problem

AI initiatives, ideas and expertise are often dispersed across the organization, limiting visibility, collaboration and reuse of successful solutions. In addition, teams need a consistent way to evaluate AI-related risks and governance requirements before moving from idea to implementation.

02Intervention

The solution serves as the group's central hub for AI, providing access to AI use cases, tools and best practices. It also enables employees to submit new ideas, business challenges and AI Business Risk Assessments through a single, structured process.

03Role of data & AI

The platform connects business needs with AI opportunities, promoting the discovery and reuse of proven AI solutions across the group. It also supports responsible AI adoption by embedding risk assessment and governance considerations into the innovation lifecycle.

04Adoption

Designed for all employees, the solution provides an intuitive entry point for exploring AI, sharing ideas and initiating AI projects. By combining innovation, collaboration and risk assessment capabilities, it encourages broad and sustainable adoption of AI.

05Measurable impact

The solution accelerates AI adoption, increases transparency of AI initiatives and reduces duplication of effort. Success is measured through user engagement, submitted and implemented use cases, completed risk assessments and the business value generated by AI solutions.

06Time to value

Two months to the first shared inventory.

Let’s talk

Facing a similar challenge?

Bring us the process, not the tool idea. A first conversation costs nothing but an hour.